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Tuesday, January 20, 2015

Executive Housekeeper at a Hotel in Somalia




Executive Housekeeper

Main responsibilities
  • Deliver excellent customer service, at all times
  • Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas
  • Supervises all rooms and corridors, in line with company policy
  • Create and work to daily job lists from the room status list, arrivals and departures list
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing room sales opportunities
  • Maintain the stocking levels of all point-of-sales and consumables
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
  • Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades
  • Store all soiled and clean laundry in line with company policy and complete the required documentation
  • Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
  • Carry out instructions given by the management team and managing Director
  • Ability to train junior staff
Education
  • Diploma from Utalii College
  • From 2years experience
Skills
  • Conversant with the textile materials and cleaning standards
  • Advising on technical standards on housekeeping and has supervised in the past



Important skills
Strong Risk Awareness; Integrity; Passion; Enthusiasm; Self-Motivation; Excellent Communication Skills; Etiquette; Problem Solving Skills; Good Grooming, Strategic Thinking Skills; Leadership Skills / People Management; Organization skills; and Partnering & Consultative Skills.

We offer very competitive remuneration. Accommodation, meals, and transport is provided. Complete applications should include a detailed CV with name, copies of certificates, email contact, daytime telephone contact, contacts of 3 work references as well as current remuneration. 

Kindly state the position applied for on the subject of the email.

This should be received no later than 15 February 2015 and sent to:
 

Receptionist at a Hotel in Somalia



Receptionist

Some key responsibilities include:

Deliver excellent customer service, at all times

Assist in keeping the hotel reception area clean and tidy, at all times
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Administer all reservations, cancellations and no-shows, in line with company policy

Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities

Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety

Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment

Provide reports, as required, for housekeepers and management

Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services



Key attributes
  • Able to remain calm under pressure and problem solve accordingly.
  • Be able to communicate as clearly and concisely as possible, whether face to face, over the phone or via email.
  • Must be smart and have a presentable personality.
  • Friendly & with outstanding people skills.
  • Demonstrate merit and ability in their work performance and results
  • Ability to train junior staff
Academic and work experience
  • A diploma in a business related field from a recognized institution.
  • Must have excellent computer skills especially Ms excel, Ms word, Email
  • Typing skills of up to 50 WPM
 
Important skills
Strong Risk Awareness; Integrity; Passion; Enthusiasm; Self-Motivation; Excellent Communication Skills; Etiquette; Problem Solving Skills; Good Grooming, Strategic Thinking Skills; Leadership Skills / People Management; Organization skills; and Partnering & Consultative Skills.

We offer very competitive remuneration. Accommodation, meals, and transport is provided. Complete applications should include a detailed CV with name, copies of certificates, email contact, daytime telephone contact, contacts of 3 work references as well as current remuneration. 

Kindly state the position applied for on the subject of the email.

This should be received no later than 15 February 2015 and sent to:
 

Snr. Waiter / Waitress at a Hotel in Somalia



Snr. Waiter / Waitress

Some key responsibilities include
  • Takes food and beverage orders as per Hotel standard.
  • Delivers food from kitchen and beverages from dispense bars
  • Ensuring customer is fully satisfied and report any issues to manager
  • Help in ensuring dining areas are clean and orderly.
  • Take customers payments and give back correct change.
  • Train junior waiters
Key attributes
  • Excellent customer service skills.
  • Fun, nice and very outgoing.
  • Quick and attentive to customers and their orders
  • Well groomed, disciplined and honest at all times
Academic qualifications

  • High School diploma
 
Important skills
Strong Risk Awareness; Integrity; Passion; Enthusiasm; Self-Motivation; Excellent Communication Skills; Etiquette; Problem Solving Skills; Good Grooming, Strategic Thinking Skills; Leadership Skills / People Management; Organization skills; and Partnering & Consultative Skills.

We offer very competitive remuneration. Accommodation, meals, and transport is provided. Complete applications should include a detailed CV with name, copies of certificates, email contact, daytime telephone contact, contacts of 3 work references as well as current remuneration. 

Kindly state the position applied for on the subject of the email.

This should be received no later than 15 February 2015 and sent to:
 
Email: Somaliahoteljobs@gmail.com

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