Agent Relationship Representative at KOKO Networks

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role

As an Agent Relationship Representative, you will work towards supporting assigned Agents to achieve their cooker and fuel sales targets and maximize profitability. This will be mainly achieved through executing sales activities in and around Agent shops.

What You Will Do

• Demonstrate the benefits of the KOKO Cooker and pitch to potential customers
• Achieve daily, weekly, and monthly targets for KOKO Cooker and KOKO Fuel sales
• Use KOKO sales tools to record customer details and report daily sales activities
• Act as a brand ambassador during field activations events and routine sales activities
• Communicate openly and honestly with KOKO customers throughout the sales process
• Build, manage, and maintain strong, positive customer relationships
• Escalate customer queries and issues to management

What You Will Bring to KOKO

• Graduate from an accredited University, preferably in a Business-related area of study
• 1+ year of work experience, preferably in door to door sales
• High degree of self motivation
• Results orientation and comfort in a performance-driven work environment
• Excellent interpersonal and sales skills
• Excellent planning and organization skills

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

Agent Relationship Manager at KOKO Networks

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role

As Agent Relationship Manager, you will be responsible for providing sales management and leadership of Trade Development Representatives in your assigned territory and to achieve targets for acquisition and on-boarding of retail agents across Nairobi.

What You Will Do

• Manage and lead a team of Trade Development Representatives (TDRs) to recruit retail agents
• Plan and execute specific sales programs in accordance with company strategy and processes
• Maintain CRM database of current and potential retail agents
• Ensure efficient management of team budgets
• Solicit feedback from TDR team on sales blockers and identify solutions to achieve sales targets
• Generate sales reports for team and company management

What You Will Bring To KOKO

• Bachelor's degree from an accredited University, preferably in a business related area of study
• 4+ years experience in a similar position
• Excellent selling skills
• Team first attitude
• Good planning and organization skills
• Ability to work under pressure and with minimum supervision

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

To apply, visit: https://bit.ly/2XyuA8H

Relationship Managers at The Co-operative Bank of Kenya in Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

Job Summary:

Reporting to the Head, SACCO Banking, the job-holder will be responsible for liaison between customers and the Bank, to drive sales and foster mutually beneficial partnerships with dynamic and fast growing savings and credit co-operatives in Kenya.

Key Duties and Responsibilities:

• To be the principal point of contact for the Bank’s relationship with a designated portfolio of savings and credit co-operative society (Sacco) customers.
• To develop business and drive increased earnings through broad based usage of all the Bank’s products
• To nurture customer relationships with a key focus on building and maintaining long term mutually beneficial business partnerships
• To participate in developing innovative products geared towards helping Saccos serve their members better while ensuring the Bank’s profitability objective is achieved in a sustainable manner
• To actively manage portfolio at risk to meet set targets
• To prepare and present high quality reports on portfolio performance and other key metrics
• To ensure quality service delivery to Sacco customers to achieve and exceed agreed service levels

Minimum Requirements:

• A Bachelors degree from a recognized university.
• AKIB/ACIB/CPA/ACCA/MBA will be an added advantage.
• Minimum of 5 years’ experience in Relationship Management and at least 2 years’ experience in credit and a proven record of successfully managing and growing a portfolio of corporate banking clients.
• Experience in managing relationships with dynamic financial institutions will be an added advantage
• Formal training in Lending
• Solid experience in Relationship Management

Personal Attributes & Skills required in undertaking the role:

• A proven negotiator, skilled at finding win-win propositions in complex situations
• Possess excellent analytical skills with the ability to identify alternative solutions in routine problem solving
• Ability to communicate clearly and concisely
• Ability to make prompt decisions
• Proven enthusiasm about emerging technology in financial service delivery

Application Process:

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below or send to jobs@co-opbank.co.ke by 31st October 2012.

Please quote this reference on your application and on the envelope: CRM/3/HRD/2012.

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi

We are an equal opportunity employer.

Only the short-listed candidates will be contacted.