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Saturday, September 3, 2011

Client Advisor - Xtranet Communications Ltd., Central and Coast

Client Advisor at Xtranet Communications Ltd. in Central and Coast - Kenyan Jobs

Contract type: Permanent
Experience required: 2yrs and above
Studies level required: Degree
Working place: We have opportunities in our regional offices namely; Central and Coast regions. We invite applicants who are performance driven and posses excellent transferable skills with demonstrable records of achievement in past roles.

Job Description
Department: Branch and National Sales
Sub-department: Sales and Marketing
Reporting to the position: Branch Operations Manager
Type of the function: Execution Function

Role Purpose:
  • Collective and individual responsibility for the development and performance of all sales activities in assigned region.
  • Provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.
  • Establish plans and strategies to expand the customer base in the marketing area.
Key Responsibilities
  • Recruitment of Corporates as target market for sale of various IT Solutions and build relationships to encourage new and repeat business opportunities.
  • Manage full process of the sales from cold calling, presenting, negotiating and closing deals.
  • Regularly visit clients to ensure sustenance of a good relationship.
  • Preparation of quotations and tenders for potential customers
  • Preparation of daily, weekly and monthly sales reports.
  • Develop strategies and programs that position the brand accurately in the market segment.
  • Continually enhance revenue generation activities through market research.
  • Prepares individual action plans for effective search of sales leads and prospects.
  • Analyzing the market environment i.e. analyzing other competitor’s prices, the amount of demand and supply in the market.
  • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Initiates and coordinates development of action plans to penetrate new markets.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Creates and conducts proposal presentations.
  • Reports to the Branch Operation Management, providing regular input on all account activity, including status and call reports on a weekly basis.
Education Background & Experience:
  • Degree in Sales and Marketing or IT.
  • Minimum of 2 years experience in IT Products & Services Sales selling and relationship management.
  • Understanding of industry sector that the customer is in and associated strategies and business challenges.
  • Experience with Internet and all ISP solutions.
  • Extensive experience in all aspects of Customer Relationship Management.
  • Strong understanding of customer and market dynamics and requirements.
  • Willingness to travel and work in a global team of professionals.
  • Proven leadership and ability to drive sales teams.
Professional Knowledge:
  • Knowledge in creating solutions for customers based on their business and IT initiatives rather than on a company’s product offering.
  • Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges.
  • Knowledge of proposal and tender writing and presentations.
Professional Skills:
  • Proven track record in sales achievement.
  • Self-starter with experience and desire to acquire new business.
  • Adept at prospecting, funnel management and closing business.
  • Must be self driven, energetic, resourceful, creative, and possess strong leadership skills.
  • Ability to project a strong, positive image of him/herself and the Company.
  • Ability to build good customer relationships at all levels.
  • Ability to deliver professional sales presentation, proposals and reports. High Proficiency in MS Word, Excel & PowerPoint.
  • Must be a strong team player with a commitment to value-based leadership.
  • Posses excellent communication skills.
Kindly send your application including a cover letter indicating your desire to work with the Company; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 16th September 2011 to: hr@xtranet.co.ke or info@xtranet.co.ke . Indicate clearly the position applied for on the subject line.

Only shortlisted applicants will be contacted.