The duties of this job require a very high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self disciplined approach to achieving results are necessary. The job environment is structured and job expectations are clear. The job requires specialized technical problem solving, ingenuity, integrity and quality within approved organizational systems and technology.
Scope of the job
The job holder, who will report to the Field Service Manager, will work directly with customers on maximizing system performance of all packaging and processing equipment installed base throughour Technical Sales and Services (TSS) portfolio offerings. He /she will also support the growth of the processing business in partnership with the sales team on existing installed base and project execution
during project installation phase and implementation.
Main Responsibilities
- Install, commission, and automate processing equipment
- Install, commission and automate packaging equipment
- De-installation of processing, packaging and Distribution Equipment system
- Troubles-shoot and resolve machine and equipment malfunctions
- Carry out planned and breakdown maintenance service on processing and filling machines both locally and abroad
- Audit customer equipment and recommend corrective measures such as replacement of worn out parts
- Carry out machine upgrades to match technological changes
- Trouble-shoot problems at customers’ premises as regards product spoilage and packaging material complaints
- Initiate sales of equipment and equipment spare parts to customers
- Train customers’ technical personnel and machine operators on the use of Tetra Pak equipment and general dairy technology-during installation, basic operation instructions
- Train Field Service Quality Assurance personnel on quality assurance (on the job)
- De- install processing, packaging and Distribution Equipment system
- 3-5 years experience in mechanical and electrical and/or maintenance of
- processing equipment and other related capital equipment maintenance
- Involving all levels of complexity including trouble shooting of the above
- Knowledge of PLC programming and electrical trouble shooting is necessary
- Work experience in a liquid food, chemical, beverage or brewery processing systems installation and service (will be an added advantage)
Qualification
- Bachelors Degree in Mechanical or Electrical Engineering
- Computer knowledge with practical use of MS Word, MS PowerPoint and Excel
Core Competencies, Skills & Abilities
- Analytical and problem solving skills
- Excellent technical/technological skills
- Detail oriented
- Self-starter
- Customer oriented
- Results-oriented & good team player
The Human Resources Manager,
Tetra Pak Limited,
P.O. Box 78340-00507,
NAIROBI
or email: recruit.ke@tetrapak.com
Citing your current remuneration package.
Deadline: 17/08/2011
