Reports To: Operations Manager
Summary:
The main responsibility of the radio dispatcher is to receive orders from clients and to dispatch cabs/vehicles appropriately and in a timely manner.
Basic duties:
- Directing all trips logged with the Control Room.
- Ensuring clients’ are served in the most efficient and economic way.
- Handle all customer queries/ customer care
- Tracking the vehicles and supervising all drivers’ movements
- Job Requirements and Competencies:
- Prior experience in radio dispatching duties
- Proficiency in IT operations
- Good communication , interpreting and analytical skills
- Good interpersonal skills
If you meet the above minimum requirements, submit your application letter and detailed CV with reliable telephone contacts as soon as possible:
E-mail: careers@focuscabs.co.ke
NB/ You can also drop your relevant documents at our Nairobi offices at Westlands, Mayfair Maisonettes, opposite Fedha Plaza.
