Job Duties
- Assisting & working with business partners to support and maintain their databases and resolve user queries
- Provide assistance and training to users on information systems as necessary including (but not limited to) end user support, electronic document management systems, proprietary database and workflow systems, any other information systems
- Create instructions for new enhancements to be distributed to users and organize systems trainings (both local and remote) for internal and external users
- Perform light administrative duties on web servers.
- Monitor backup procedures and perform occasional recoveries to ensure backup integrity
- Must have obtained a minimum C+ in KCS* Possess at least a diploma in IT or equivalent
- Must be excellent in IT knowledge with minimum of 1 year experience in the IT field
- Must have strong analytical, problem solving and organizational skills with attention to details.
- This position may require the selected candidate to work long hours
- It is expected with limited supervision the candidate will be able to deliver each of the key objectives of the roles and responsibilities identified above.
- Highly self motivated with superior organization and coordination skills and able to work under strict processes
- Enthusiasm and drive to commit to and deliver quality service
- Ability to take on responsibility
- Enjoys resolving problems and user interaction
- Desire to learn and improve skills and knowledge
ONLY SERIOUS CANDIDATES NEED APPLY.
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