ACCOUNT MANAGER
Dotsavvy Limited (Dotsavvy) is an award-winning boutique digital agency with big ideas based in Nairobi, Kenya. Dotsavvy specializes in web site design and development, digital marketing, E-business applications and related services. Dotsavvy is a market leader for its offerings in Kenya and a good number of East Africa’s leading businesses have been benefiting from our expertise and innovation for over 8 years. You can find out more about Dotsavvy from our web site at http://www.dotsavvyafrica.com.
Purpose of the Position
Dotsavvy is looking to recruit an Account Manager to assume responsibility of managing service delivery to our clients as well as identifying new business opportunities. This position will entail the following responsibilities.
- Acting as a principle business contact to a selection of our clients.
- Taking ownership of client relationships
- Responsible for identifying opportunities within client accounts to improve customer service and minimize cost
- Project co-ordination
- Strong communication and influencing skills along with the ability to drive and co-ordinate projects.
- Account management experience is essential
- Direct operational experience within a ICT and/or marketing environment.
- Flair for ICT and excellent presentation skills
- Service orientation with a natural instinct to take ownership
- 2+ years in operational and client management experience
- Preferably Degree/Diploma level education (Equivalent as a result of work experience can be considered adequate).
- Accuracy, reliability and enthusiasm.
- Previous and recent experience in a similar environment.
- Flexibility with working hours.
- An outgoing, confident individual with initiative.
- “Can do” attitude
The applicant needs to have a Bachelors Degree in Business, Communications or IT, 2+ years of experience in a similar position and at least 3 credible references.
If you think you qualify kindly send us your credentials by the 15th June 2011 on jobs@dotsavvyafrica.com with the subject line “Account Manager – Dotsavvy”.